Frequently Asked Questions

Support can include email and diary management, general administration, data entry, HR administration, invoice support, client communication, CRM organisation, workflows and social media assistance.

The services are designed for busy entrepreneurs, small businesses and growing teams that need reliable help managing recurring administration or individual tasks.

Yes. You can choose from monthly support packages, pay-as-you-go assistance or help with a one-off task. The most suitable option will depend on your workload and priorities.

Yes. Pay-as-you-go support may be suitable when you need help with a specific task, a short project or an especially busy period.

Yes. Virtual assistant services are provided remotely, making it possible to support businesses without needing to work from their premises.

The discovery call is used to discuss what is taking up your time, which responsibilities are being postponed and where support could make the biggest practical difference.

Before work begins, you and Joanna will agree how tasks should be shared, what information is required, which systems are involved and how you would like progress updates to be provided.

No. Joanna can provide administrative support with onboarding documents, employee records, holiday tracking and routine paperwork, but this does not replace advice from a qualified HR or legal professional.

Joanna aims to respond to messages within 24 hours.

Contact Joanna to arrange a free discovery call. You can discuss your workload, the tasks you need help with and whether monthly or flexible support would suit you best.